About the Clinic:
The National Service Animal Registry (NSARCO) describes itself as the original and most referred provider of ESA Prescription letters. It also claims to register emotional support, therapy, and service animals. The site insists that registering your ESA will ensure you can enjoy the benefits of traveling and living with your animal, as provided for by law.
The Process
According to the site, NSAR gets you in touch with a therapist for your ESA letter assessment. It provides a free pre-qualification online assessment for you to assess whether you qualify for the letter. The site mentions a 100% money-back guarantee if you don’t qualify.
Pricing Criteria and Packages
NSAR lists the following as its offerings:
- Registration kits
- Service vests
- Service leashes
- Service collars
- Service collars and collar ID tags
- Badges
- Information tags
Its pricing plans are as follows
A basic plan, priced at $54, which includes lifetime registration and inclusion in the database, free certificates, ID Card, and leash clips
For $114, you get everything in the basic plan, in addition to an ESA vest, foldable information card, and digital copies of supporting documents.
A premium plan at $154, which includes, in addition to the items in the first two plans, a large number of foldable ESA information cards, an ESA Leash, collar, and personalized ID tag.
A Closer Look: Key Objections
Herein lies what you no doubt are looking for in this nsarco.com review. Here are some of the crucial highlights:
- There is currently no legitimate or approved ESA database. That the organization claims to run and maintain such a database and is, in fact, the premise for its operations calls into question the legitimacy of NSAR.
You don’t need to register your ESA to “legitimize” it as claimed by NSAR.
- NSAR claims that you need the vest, ID, and other items included in their ESA kit.
In reality, you don’t need any of these items for your ESA.
- The site provides no information about the qualification of the medical health professionals. Instead, the site redirects users to what may seem like a third-party site which NSAR describes as “legitimate and accredited mental health professionals.”
Legitimate ESA letter services give details about the qualifications of their mental health professionals and other staffers. You will find bios of key staffers on the website.
- A closer look reveals that this “recommended company,” Chilhowee Psychological Services (CPS), has the same listed address as NSAR. Big red flag?
- It would seem that both NSAR and CPS are run by the same people. The two have identical “About us” pages, and apart from information about the CEO, there are no pictures or bio of its employee. Worse, a reverse image search shows that the image used for the CEO is actually doctored.
- NSAR mentions a lifetime validity for their ESA certificates and registration on their database.
In reality, ESA letters are only valid for a period of a year, after which you will need to renew your letter.
NSAR on the Spot
The organization was, in 2015, among sites claiming to be ESA letter providers, the subject of a news investigation. This was after numerous negative national service animal registry reviews. The investigative piece revealed that NSAR and CPS were operating from the same office building. On visiting the office, the reporter found no counselors or any other qualified mental health professionals. It also confirmed that claims by the CEO of CPS that he was a certified counselor were nothing but a fabrication as Oregon’s licensing board confirmed that he is not licensed.
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