About the Clinic
Waggy.pet is a website that allows customers to carry out a free emotional support animal (ESA) assessment to get information for letters. The website says an ESA helps people sleep better, gain confidence, reduce anxiety, boost self-esteem, and uninterruptedly live life.
Process To Get Your ESA Letter
According to Waggy.pet, customers have to follow a three-step process to receive an ESA letter.
Fill out an online questionnaire
Talk to a therapist
Qualify for an ESA Letter
If you qualify, your approved ESA letter will be shipped out within 24-hours.
According to the website, a housing or travel letter costs $149.99 each, while the combined package comes in at just under $200.
- There’s not a lot of information on Waggy. Pet and this should raise some questions about the website.
- There’s no indication on the website that a customer will speak in person or via teleconference with a licensed medical professional, a required part of the legitimate ESA letter process.
- There’s a lack of information about pricing for ESA letters.
- All the website says that the licensed therapist will list their license number and credentials on the letter. But it lacks qualification information, work locations, phone number, and email address. And how customers get in contact with the medical professional and verify credentials.?
- Waggy.pet allows selecting different services and letters for “travel or housing situations.” It should raise questions because there’s no need to purchase two letters for different situations.
- Customers who visited Waggy.pet cannot reach out to the company with questions or any issues.
- The lack of contact information and a physical address sometimes signifies that a company is not working with legitimate and licensed medical professionals.
- Excessive speed in exchange for money might cause some to cut corners and not properly follow all of the required ESA letter procedures.
- The lack of information about the work background and location of the medical professionals should suspects their legitimacy.
- People must receive a letter from a medical professional of the same state where they are living.
- An ESA letter signed by an out-of-state doctor will not accept as valid.
- Letters with a low price should seem suspect because real ESA letter websites will charge enough to pay for the work by legitimate medical professionals who speak with prospective ESA letter holders.
- On the website, there’s no mention the therapist takes time to reach out to the customer before taking “the necessary steps to construct a letter.” it is a required part of the ESA letter process, and not doing so renders an ESA letter illegitimate.
- All of the above factors should raise questions and concerns about Waggy. Pet and the purported services they claim to offer customers seeking an ESA letter.